Privacy Policy for Ascend
Effective Date: 15.04.2024
Ascend, operated by Marketic, values your privacy and is committed to protecting your personal information in accordance with the General Data Protection Regulation (GDPR) and UK Data Protection Act. This Privacy Policy explains how your personal information is collected, used, and safeguarded by Ascend.
Information We Collect
- Email Addresses: We collect your email address when you register to manage your account and to communicate with you regarding your account and our services.
- Addresses: We collect your physical address as part of the registration process to provide location-based services and for verification purposes.
How We Use Your Information
- Account Management: We use your email to manage your account, provide customer support, and send important notifications.
- Tracking and Analytics: To enhance our app’s functionality and user experience, we track user activities and analyze patterns. This includes device information and interaction with the app.
Legal Basis for Processing
We process your personal information under the following legal bases:
- Consent: We may process your data if you have given us explicit consent to use your personal information for a specific purpose.
- Legitimate Interests: We process your information when it is necessary for our legitimate interests, such as improving our services, except where such interests are overridden by your data protection rights.
How We Share Your Information
Your information is not sold, traded, or shared with unrelated third parties. Information may be shared with trusted partners who assist in conducting our business and servicing you, under obligations of confidentiality.
Your Data Protection Rights
Under GDPR and UK law, you have the following rights:
- Access: You have the right to access your personal data.
- Rectification: You can request that we correct any incomplete or inaccurate data.
- Erasure: You may request the deletion of your personal data.
- Restrict Processing: You have the right to request that we restrict the processing of your personal data.
- Data Portability: You can request a transfer of your data to another organization or directly to you.
- Object: You have the right to object to our processing of your personal data.
- Consent Withdrawal: Where processing is based on consent, you may withdraw consent at any time.
Account Deletion
To delete your account, navigate to the “Edit Account” settings within the app. Deletion will remove your personal information from our servers.
Security
We implement strong security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure.
Children’s Privacy
Our service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16.
Changes to Our Privacy Policy
We reserve the right to update our Privacy Policy. We will notify you of any changes by posting the new policy on this page and updating the “effective date” at the top.
Contact Us
If you have any questions about this Privacy Policy, your rights, or your personal data, contact us at:
